My complaint:
Me and my family have been going too this circle k for a long time. But we been having a lot of problems with the manager at this location. I don’t know her name but she is tall white skinny medium age lady with medium length curly blond hair. This is just a few of the insadents that have happen just this week and were really tired of it. We go in there too buy cigarettes drinks and scratches and the power play and gas. When she is on shift she is very rude everyone else there are very nice. The other day we went in there and the counter was wet and my Grandma asked where the paper towels are because my Grandma set her purse down in the water before she realized it was wet so she could get her wallet out to pay for her stuff. My Grandma saw some paper towels sitting behind the counter but she told her she was too busy and too go get the paper towels by the soda machine. My Grandma is almost 80 years old and she has a lot of trouble hearing people so this lady always gets irritated with her because my Grandma will ask her can she please repeat herself and she gets really short with her and me and my husband. My Grandma goes in there every Monday too buy the power play and the other day the manager got the order wrong and so my Grandma said she would go ahead and pay for those but she wants two more but the power play. She told my Grandma she didn’t have time too deal with this and could she just move things up a little faster. When I go to ask for the Bingo scratches she always tells me they don’t have any in and she doesn’t know anything about it. So I said are you having a bad day she said no I just need too hurry up and take care of stuff that she has a lot of customers and she doesn’t have time too answer any questions about the scratchers and tells me again she doesn’t know anything about them she needs too hurry up. That’s just naming off a few of the things that has happen. She is always rude when we go in there. And I’m not sure if I’ve got the address right up above, but it’s the circle k in Tolleson and 91st and Van Buren. Thank you in advance for your time reading all this and addressing my concerns. I have heard her treat other customers very rude as well
Suggested solution:
Well me and my family would have a better experience if we didn't have too deal with her any longer. I'm more concerned about how someone is treating my Grandma than myself and my Grandma is a very friendly kind lady. And just because she can't hear she shouldn't be treated that way. People should take there time with the older people specially that have disabilities and they are trying and when there in there spending money in there every day almost.