Chumba Casino complaint: Wrongful Deactivation

Name: Wrongful Deactivation
Item: Chumba Casino
Rating: 1
Author: Janet

Open 19 Mar 2024 64 views Gambling

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Filed 19 Mar 2024 by Janet

I have been accused of violating 3.3 cause which I have questioned with them with no specific answer. They are copying and pasting vague answers and not investigating what was happening,possibly a glitch that is mass deactivating lot so players.

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Case details

Status: Open
Company: Chumba Casino
Filed: 19 Mar 2024
Rating: 1/5
Desired resolution: Reactivate my account or pay me back for all the unused gold coins I purchased and am unable to use because of Chumba's deactivation of my account.
Problem: Account deactivated without clear reason
About: casino account

Progress

Filed
Company notified
Company replied
Resolved

19 Mar 2024 Complaint filed and published
19 Mar 2024 Message from Bizzy: we notified Chumba Casino about this complaint.

See all 136 Chumba Casino complaints

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