Chili’s complaint: Exclusion of main menu items for entertainer app
Filed 17 Dec 2023 by Arjun
I m regular visitor of chili’s restaurant in dubai but yesterday night on 15-13-23 i visited sahara centre branch and had a bad experience. My favorite is fajitas combo which i order with entertainer app .so when i ordered same fajita and told i will use entertainer,i was refused and told that fajitas are not included in entertainer .i asked to talk to manager and told him why i get it in dubai branches and he replied this is his branch policy .Also manager’s attitude was not nice.This was very embarrassing and i left restaurant without eating.Is there any explanation why chili’s sahara centre has different policy than other branches.
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