Chicken Treat complaint?

Do you have a dispute or a bad customer experience with Chicken Treat? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Chicken Treat takes customer contact through the Contact Us page on its website, which has one form for feedback on an order and another for general help. Use the order feedback form for anything about a specific meal, and give the restaurant, the date and time, the order number and photos. Orders placed through Uber Eats, Menulog or DoorDash are handled first by that delivery app.

Start your complaint here as well, and we push it out to Chicken Treat by email, social media and printed letters.

For a Chicken Treat order that was wrong or missing items, ask at the counter or the drive-thru window while you are still there and show the receipt. For an app or online order, send the order number and photos through the order feedback form on the Chicken Treat website. For a delivery order, request the refund in Uber Eats, Menulog or DoorDash, since the app that took the payment usually decides the refund.

We help you write the refund request in minutes through our complaint process, drawing on thousands of complaint letters that actually worked.

Chicken Treat is part of Craveable Brands, the group behind Red Rooster and Oporto, and trades through Australian Fast Foods Pty Ltd. Chicken Treat and Red Rooster are therefore sister brands, not the same chain. The restaurants are run with franchise partners, and the franchisor, A.F.F. Franchising Pty Ltd, is based in Chatswood, New South Wales; its address is in the contact block above.

Send a Flock Rewards query through the general help form on the Chicken Treat Contact Us page, with the restaurant, the date and time, the receipt and a screenshot of your points balance. Give the email address linked to your Flock Rewards account so the purchase can be matched, and keep the receipt until the points show.

Nothing has been reported about Chicken Treat here yet. Our research shows what typically goes wrong at quick-service chicken chains: drive-thru and app orders handed over incomplete, chicken that is undercooked or has been sitting too long, long waits at busy times, delivery refunds passed between the restaurant and the app, and Flock Rewards points or offers that fail to apply.

Order handed over with the chips or a side missing? Be the first to report it, and your case opens the record for the next Chicken Treat customer with the same problem.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Chicken Treat through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Chicken Treat can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.