Chicken Express complaint: All around terrible service and food

Complaint from Joannearmstrong1972 reported on 07 May 2024 about Chicken Express

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My complaint:

I went to chicken Express today when I hadn’t been in awhile and was very excited because I love chicken Express but today, the food is old and cold and when I took a drink of my coke, it was so flat with only a few ice cubes floating in it. The French fries are old and awful and the lady at the drive thru window doesn’t want to work there from what I can tell with her oh so cheerful self. I’m not one to complain but I had to this time. Hope you guys turn that around because I do love me some chicken Express!!

Suggested solution:

Whatever they did before this happened is what I want. Just better service and better food

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