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Changelly complaint: Unresponsive; missing funds

Open 307 views Crypto / DeFi / Blockchain

Filed 28 Apr 2021 by Janice

I emailed them April 21 regarding a missing memo number. After the 36 hour time frame, they cancelled the transaction. I sent the money, but I forgot to include the memo. I emailed them right away, and didn’t hear back for four days. I heard back April 25. I emailed them screenshots of the transaction and still have not received the funds, nor have they refunded them. Currently $1025 is in limbo.

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