Cebu Pacific Air complaint: Refund amount is only 25%?

Name: Refund amount is only 25%?
Item: Cebu Pacific Air
Rating: 1
Author: May

Open 6 Feb 2023 131 views Airlines

Filed 6 Feb 2023 by May

Hi, I just wanted to know why the Travel fund amount is just 25% of what was paid? It’s too unfair.

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Case details

Status: Open
Company: Cebu Pacific Air
Filed: 6 Feb 2023
Rating: 1/5
Desired resolution: Give full computation and why is it just 25% can be refunded?
Problem: Travel fund refund only a quarter of fare
About: travel fund

6 Feb 2023 Complaint filed and published
6 Feb 2023 Message from Bizzy: we notified Cebu Pacific Air about this complaint.

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