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Cash App complaint: won’t help me get a refund

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Filed 15 Aug 2020 by Juanita

I paid for a vehicle that I never recieved.. I did request the refund.. and now he won’t reply or answer his phone when I call him..

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Discussion

3 comments

  1. Thanatos

    You won’t get a refund since you agreed to Cash App’s terms regarding how they handle fraudulent transactions (see image attached) with their service: no chance of refund.

    To best avoid scams, only use Cash App with people you personally know...

    Reply

  2. Monica

    ok so what do I need to do.. I'm a single mother of 3... I work hard for my money.. so why would I jus allow him to keep my money if I never recieved the car from him..

    Reply

  3. Thanatos

    Hi Monica,

    I hope you paid using a linked bank card on your Cash App account because that’s probably the only way you’ll get a refund. Your bank looks out for you for moments like these — Cash App does NOT.

    If you used your Cash Balance (the money leftover in your app) to pay this scammer, then you can try requesting a refund from the scammer via the app. That’s the only resolution Cash App offers for users scammed when paying with their Cash Balance.

    In the future, only use Cash App with people you personally know to best avoid scams. Avoid using it to pay for goods and/or services. Personal transactions only.

    I hope this helps a bit...

    Reply

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