Complaint: won’t help me get a refund

on 15 August 2020 about Cash App in category Payment Providers

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My complaint:

I paid for a vehicle that I never recieved.. I did request the refund.. and now he won’t reply or answer his phone when I call him..

0 0 votes
Justified complaint?

Suggested solution:

they should help me by getting my money back if I have given them proof that he is scamming me

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8 months ago - We have posted a tweet about your new complaint about Cash App

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Thanatos (@thanatos)
8 months ago

You won’t get a refund since you agreed to Cash App’s terms regarding how they handle fraudulent transactions (see image attached) with their service: no chance of refund.

To best avoid scams, only use Cash App with people you personally know…

Thanatos (@thanatos)
8 months ago
Reply to  Monica

Hi Monica, I hope you paid using a linked bank card on your Cash App account because that’s probably the only way you’ll get a refund. Your bank looks out for you for moments like these — Cash App does NOT. If you used your Cash Balance (the money leftover in your app) to pay this scammer, then you can try requesting a refund from the scammer via the app. That’s the only resolution Cash App offers for users scammed when paying with their Cash Balance. In the future, only use Cash App with people you personally know to best… Read more »