Cash App complaint: Won’t accept my ID and requires me to scan it to access my money
Filed 20 Sep 2020 by Amber
I have received 120 dollars on my account but Cashapp asks me to verify my Id in order to accept the money however I can send it without any problem. When I tried to scan my Green card it would not accept the back of it and so I have been unable to access MY money that was sent to ME! I tried calling them, no response, I filed two written support requests and no reply. This is unacceptable and I will definitely stop using this app once I find a way to get my money. I’m beyond upset.
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