Complaint: Terrible Customer Support

on 09 February 2021 about Cash App in category Payment Providers

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My complaint:

My account was hacke4d and someone changed all the account information over to them. I asked cash app to endure the account was closed, they said it was but now my stimulous check has gone into that Account and they wont tell me where it has gone. Every email I sent to them I received a response from a new person, never the same person. said it would take 10 days to investigate after 20 emails of asking me the same questions over and over. Its been well over the 10 day mark and they finally replied it may take up to 30 days. How does that help me get my money back? Their service suck

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Justified complaint?

Suggested solution:

Find my money and give it back to me.

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