Cash App complaint: Stolen merchandise and no payment

Name: Stolen merchandise and no payment
Item: Cash App
Rating: 1
Author: Ashley

Open 27 Oct 2020 208 views Payment Providers

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Filed 27 Oct 2020 by Ashley

I downloaded cash app to have a secure way to sell my old phone. I was selling it for $450. I got an email ation from cash app ing payment from buyer and then an email stating the payment would be released once tracking information was verified. So phone was sent and no payment was completed.

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Case details

Status: Open
Company: Cash App
Filed: 27 Oct 2020
Rating: 1/5
Desired resolution: They havent done anything i have all correspondence from cash app support and buyer to provide once contacted.
Problem: Payment not released after phone was shipped
About: phone sale payment
At stake: $450

Progress

Filed
Company notified
Company replied
Resolved

27 Oct 2020 Complaint filed and published
27 Oct 2020 Message from Bizzy: we notified Cash App about this complaint.

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