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Cash App complaint: STOLEN CASH

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Filed 19 Aug 2020 by ROXANNE

I WENT TO GET SOME GAS USING MY CASH APP CARD BUT IT SAID DECLINE AND TOLD ME TO CALL THE PHONE NUMBER FOR THEIR SUPPORT ASSOCIATED, SO I DID I WAS THEN TOLD THAT MY CARD WAS BLOCKED DUE TO USE OF SOMEONE OUT OF STATE TRYING TO USE MY CARD THEN I WAS TOLD TO DOWNLOAD A APP. SO THAT MY CARD COULD GET UNBLOCK BUT INSTEAD MR. JAMES FROM PHONE NUMBER 9179363013. AFTER I RELIES THAT HE REMOVED MY CASH I ASKED HIM WHY HE HAD DONE THAT AND TO MY SURPRISE HE ASKED ME TO GO TO ANOTHER STORE PUT MONEY ON A CARD SENT THAT MONEY TO HIM TO THE COMPANY AND THEN THEY CAN VERIFY IT’S MY ACCOUNT THEN I WILL GET MY MONEY THAT WAS STOLEN FROM ME BACK. I HAVE RECEIVED OVER SIX DIFFERENT CALLS FROM DIFFERENT FOLKS TELLING ME THAT THEY WAS CALLING ME REGARDING THIS ISSUE SAYING THAT THEIR FROM CASH APP COMPANIES BUT THEY ALL IS DOING NOTHING TO GET MY CASH SENT BACK TO ME EVEN IT THEY HAVE TO MAIL ME A CHECK TO MY ADDRESS I WOULD BE OK BUT THAT HAVE NOT HAPPEN AND I FEEL HURT BECAUSE IT FEELS LIKE I JUST GOT STUMPED OUT BY TRUSTING A COMPANY THAT HAVE BEEN HACKED FOR NO REASON AND TO MAKE THINGS WORSE I JUST GOT THAT CASH ON MY BIRTHDAY DAY BECAUSE I CAN’T WORK AND I HAVEN’T HAD ANY CASH COMING TO ME IN TWO YEARS SINCE I LOST MY HUSBAND OF 32 YEAR’S AND FOR THIS TO HAPPEN NO I FEEL LIKE I’M A DUMMY WALKING AROUND.

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1 comment

  1. Thanatos

    Cash App has one phone number with an 855 area code that has no live representatives on it. Just a voice bot.

    Cash App won’t make you download apps nor add money to your account to ‘verify’.

    Cash App wouldn’t ask you any personal questions regarding your account either.

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