Cash App complaint: Sent payment in error

Name: Sent payment in error
Item: Cash App
Rating: 1
Author: Danielle

Open 4 Sep 2020 595 views Payment Providers

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Filed 4 Sep 2020 by Danielle

I sent a $200 payment to the wrong recipient. I have contacted Cash App and they keep telling me to reach out to the recipient. There is no contact information on the app in order to contact the recipient.

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Case details

Status: Open
Company: Cash App
Filed: 4 Sep 2020
Rating: 1/5
Desired resolution: They should contact the recipient and let them know that a payment was sent in error and then forward the funds to the correct recipient.
Problem: Payment sent to wrong recipient, not recoverable
About: app payment
At stake: $200

Progress

Filed
Company notified
Company replied
Resolved

4 Sep 2020 Complaint filed and published
4 Sep 2020 Message from Bizzy: we notified Cash App about this complaint.

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