Complaint: Sent payment in error

on 04 September 2020 about Cash App in category Payment Providers

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My complaint:

I sent a $200 payment to the wrong recipient. I have contacted Cash App and they keep telling me to reach out to the recipient. There is no contact information on the app in order to contact the recipient.

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Justified complaint?

Suggested solution:

They should contact the recipient and let them know that a payment was sent in error and then forward the funds to the correct recipient.

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Admin (@complain-biz)
13 days ago

We have sent Cash App a complaint letter.