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Cash App complaint: Scammed out of my money by cashapp

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Filed 14 Aug 2020 by Sarah

I tried to send money to a friend on cashapp but each time it got canceled and was supossed to be refunded to my bank account. Well i had to close that account due to someone else hacking me, so I had to contact cashapp about it and they told me that it would take a few days for the money to be returned even though the account was closed and the cancled de it card was no longer in use. I’ve and probably four to five messages regarding this and each time they gave me the same answer. I even contacted the bank and they said that no money was sent back to the account and that thier was also no pending transactions. Well I contacted square inc as they run cashapp but they were no hp as they said they had no access to my old closed account ect. So I’ve hit my limit with cashapp and dont know what else to do. It’s a total of 1800 dollars that is now.missing and that mo ey would really come in handy now.

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1 comment

  1. Thanatos

    If I’m reading this correctly, Cash App basically stole your money due to your bank account being closed? Or was it your Cash App account that was closed?

    Anyways, I read it as your bank account being closed, so here’s some help below with that:

    The refund couldn’t be processed by your bank due to the closed account, so it bounced back to Cash App, and now that $1800 is all on Cash App. So, they need to return it to you because that’s your money.

    You should also notify Cash App’s acquiring bank, Lincoln Savings Bank, about this thievery. Let LSB know about Cash App stealing your refund by not refunding you, and how Cash Support still hasn’t refunded you and has only giving you the same scripted answer every time you contact them: https://www.mylsb.com/support/contact-lsb.aspx

    Best of luck...

    Reply

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