Filed 14 Aug 2020 by Rick
I was new to cash app. I sent $150 to my son and the nest week for his birthday I sent him todd coye a $100.00 birthday extra cash.. present.
When I put his name in as recipient from my contact list. It verified and sent him the $100.00 However immediately when I sent the $100 to todd Coye I got a message saying I sent two payments for $100.00 one to someone i have never heard of named Eric Johnson. . You can see thi by viewing my account information. How is this possible ? I have no person on my contact list named eric johnson. I requested he immediately return the $100.00 cash. I sent several requests and they have all been ignored. . I find no where to resolve this issue. I want Cash App to refund my $100.00 ASAp and charge Erict Johnson’s account. This is outright theft and fraud.
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Discussion
3 comments
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Rick
i didn't authorize the payment my friend! I don" know this individual I never authorized payment to him He somehow hijacked me ? He must have attached himself to my payment that went to my son. .
The money sent even had the birthday message that went to my son. pretty weird. Doubt I will ever see the money. a lesson learned don't use cash apps.. -
Thanatos
Possible Refund
Weird! 😲
I have two questions.
- Cash App didn’t warn you about sending money to this new contact, “Eric T Johnson”, before you sent the payment?
Asking since Cash App warns me every time I send money to a new recipient that I have never sent money to before, and I have to ‘Confirm’ the new recipient before sending the funds.
- Did you fund this transaction using debit card linked to your Cash App or did you use your Cash Balance (the money left in your app) to fund it?
Paid via Linked Debit Card — Try contacting your bank to dispute the transaction and send you a refund
Paid via Cash Balance — No refund; best to accept it as a lesson learned
Hope this helps!