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Filed 17 Dec 2020 by Chris

I had a fraud payment made to a company that I never heard of. I canceled my card, filed for fraud transaction and did everything they told me to. They emailed me that they are investigating and they put a “provisional” refund in my account. I never received that refund. I emailed them 4 times to find out where that refund was. Never responded. I just got an email stating the case was concluded in my favor (duh) and that my provisional refund was complete. I emailed them AGAIN that I never received it. Still nothing

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