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Cash App complaint: Poor customer service

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Filed 11 Aug 2020 by Noemi426

On July 25th my cashapp was hacked. There were multiple withdrawals done in the span of 11 minutes. I went through all the necessary steps through cashapp to try and get my money back. Cashapp took days to reply to my email. They requested information that I provided, and took more time to reply. Finally on August 7th, I was told via email that there was nothing they can do. Gave my steps to make sure it never happens again.

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