Cash App complaint: payment repeated multiple times

Name: payment repeated multiple times
Item: Cash App
Rating: 1
Author: James

Open 21 Aug 2020 234 views Payment Providers

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Filed 21 Aug 2020 by James

Yesterday I sent $45 to a friend. Today that payment was repeated without authorization two more times. My friend only received the first payment, not the others. And there seems to be NO WAY to send a message to cash app to report what happened.
What’s more, exactly the same thing seems to have happened to my daughter!

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Case details

Status: Open
Company: Cash App
Filed: 21 Aug 2020
Rating: 1/5
Desired resolution: Refund these payments for me AND my daughter, and provide a VERY CLEAR way to send them a message when problems arise.
Problem: Payment repeated twice without authorization
About: money transfer
At stake: $45

Progress

Filed
Company notified
Company replied
Resolved

21 Aug 2020 Complaint filed and published
21 Aug 2020 Message from Bizzy: we notified Cash App about this complaint.

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