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Cash App complaint: Not giving me my money

Open 186 views Payment Providers

Filed 5 Aug 2020 by Timothy Arrington.338

My had sent me $100.00 via cash app. I tried getting a cash app card mailed to my current address. They keep telling me that they are unable to verify my identity. The business is not telling me how I should go about verifying my identity. I took a photo of my valid Identification card front and back. But they claim that they keep experiencing an error in their system.i need to know what specifically do I need to do. They have been holding my money for approximately 2 months now. This should be a simple process not a complex one. Thank you for your time and you patience. Sincerely Timothy Arrington.

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