Cash App complaint: NO RESPONSE TO EMAILS SENT

Name: NO RESPONSE TO EMAILS SENT
Item: Cash App
Rating: 1
Author: FeliciaRackley

Open 27 Feb 2020 432 views Payment Providers

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Filed 27 Feb 2020 by FeliciaRackley

I have contacted Cashapp twice in the month of February and the only thing I receive is a generic response of being contacted in 24 hours. I want my money refunded back to me due to a transaction that didn’t go through. I had to resend the payment. CashApp never contacted me regarding the inital contact about the October 23rd 2019 transaction.

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Case details

Status: Open
Company: Cash App
Filed: 27 Feb 2020
Rating: 1/5
Desired resolution: Just refund my $35.00
Problem: Refund unpaid for failed payment, generic replies
About: app payment
At stake: $35

Progress

Filed
Company notified
Company replied
Resolved

27 Feb 2020 Complaint filed and published
27 Feb 2020 Message from Bizzy: we notified Cash App about this complaint.

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