Complaint: Money taken from account approval or knowledge

on 04 August 2020 about Cash App in category Payment Providers

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My complaint:

I had $500 taken from my bank account via Cash App. I did not create, approval of the withdrawal. I have unsuccessful tried to resolved this issue. I went to cash.apphelp and there was no way to resolve the issue. Additionally, I called 855.351.2274 and there was not a representative to speak with. The directions were given to go to cash.apphelp.

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Justified complaint?

Suggested solution:

They can resolve my complaint by not authorizing my account for funds.

Message from Robin from

9 months ago - We have posted a tweet about your new complaint about Cash App

Comment by poster of the complaint Linda Crowley

9 months ago - Fraud incident was reported to my bank. Cash App does not have contact information for customers to contact them when money is through from Cash App. Additionally, Cash App Online process is not dependable. There is no way for customers to notify Cash App is funds are withdrawn or for fraud activity.

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Thanatos (@thanatos)
9 months ago

Don’t leave hundreds of dollars sitting in an app that’s not even FDIC insured.

If Cash App went bankrupt, out of business, etc. then you risk losing every dollar you had sitting in your Cash Balance because the app offers no FDIC insurance to its customers like an actual bank does.