Cash App complaint: Missing funds

Name: Missing funds
Item: Cash App
Rating: 1
Author: Sonya

Open 19 Aug 2020 252 views Payment Providers

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Filed 19 Aug 2020 by Sonya

I sent a large amount of money to someone, it said it was declined by bank. However bank said never received the funds. I requested a refund, the person refunded, however funds were not returned. Money is missing.

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Case details

Status: Open
Company: Cash App
Filed: 19 Aug 2020
Rating: 1/5
Desired resolution: Refund all of the monies back to my bank account
Problem: Refunded transfer never returned to bank
About: money transfer

Progress

Filed
Company notified
Company replied
Resolved

19 Aug 2020 Complaint filed and published
19 Aug 2020 Message from Bizzy: we notified Cash App about this complaint.

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