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Cash App complaint: Cash app took all my money

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Filed 19 Aug 2020 by Marisela

I was selling my Xbox to this person and the buyer sent me $400. I received an email from cash app that my account has been restricted because it wasn’t a business account and to contact the buyer to resend an additional $300 so they could release the funds to me and make sure it’s not fraud. After that they requested me to send $300 for the funds to be released. When I paid the amount they changed it and said it I paid $600 then they could release my funds back to me and the buyer. I didn’t have enough money so the buyer and I did two payments with a total of $600 to the temporary account they told us to send to, $MorganWesley. Then they said they couldn’t accept it but took the money anyway and said that I, myself would have to pay an additional $600. I told them I don’t have anymore money then they said I would just have to send $420 to get all my money back guaranteed and that I wouldn’t have to worry about losing funds. Before I sent the $420 I messaged them to clarify if that’s all I had to send after that and I would receive my money. They told me to send it and send a screenshot and even requested $420 on the app, then told me that I had to send the full $600 and that they’re still not releasing the funds till I do so, even though they took the money.

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