Filed 3 Nov 2020 by Mel
I was looking at the new cards that are offered as I still have the original black card since creating account. I was curious about the hideous card with the chips all over it and thought it would be funny to show some friends. Little did I know I had just accidentally purchased the thing. I emailed them for assistance with cancelling the card but was told there was no way. I became frustrated and a little upset so I was given maybe 2-3 other responses from other agents that pretty much said the exact same thing the first person stated which was no help at all. I also contacted my bank today and was told that there is nothing they could do either. The card is not activated and I will be more than willing to send this ugly card right back to them for my $35. I receive free replacement cards from my actual bank why the hell would I wanna pay $35 for a prepaid card that I literally never use. I only use cashapp to send money but I never add funds to spend. I removed all banking info as that is how they were able to take the payment and I really want to close the dumb account at this point.
Report
Discussion
0 comments
No comments yet. Been through something similar with Cash App? Start the discussion above.
More Cash App complaints
View all 2,147Payment provider
I have money transferred to my account and then the next day it was gone someone apparently cashed out my…
Locked Account Without Notice And Wont Send My Old Money To My Account
On Sunday morning, i noticed on my email that in the middle of the morning everything on my cashapp was…
Fraudulent attempts!
Hello I am a father of two young ladies, that have used your app to send money, I thought it…