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Cash App complaint: Illegally took funds twice

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Filed 4 May 2023 by Kerry

I had an unusual amount of money taken from my account, two times. No record of the transactions, nowhere on my statements, no notifications, nothing. I contacted customer service and they mentioned it was money that was deducted by a retailer, but not deducted from my account. Once a retailer shows completed, it means they have received their money. They lied! I checked my statement against the dates mentioned, didn’t add up! 100.00 just taken and I have no income, so this is hitting very hard! Again, I had a refund from a store, they took that money before it hit my account! It shows completed, but never added to my account! These people are thieves! I have been a long time customer and this has never happened before. Please watch cashapp! They are scamming individuals!

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