Complaint: Funds taken from my account but customer not receive

on 05 November 2020 about Cash App in category Payment Providers

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My complaint:

I tried to send funds to a customer of 115.00 and she never received the funds. I tried to cancel but had already been taken out of my account. I cannot request refund because she never received the funds. I have talked to several people at cash app to no avail. They say they cannot help me.

0 0 vote
Justified complaint?

Suggested solution:

They should find out where the funds went and return to my account

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