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Cash App complaint: Funds taken and merchant never received

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Filed 10 Dec 2020 by Sheila

I placed an order with Amazon and the funds were removed off my card then Amazon tried removing again stated they never received and cash app was holding funds have been contacting them bu email and phone was hung up on and disrespected several times by representatives and my funds have yet to be returned and I had to cancel the order please help me to get my funds and resolve this. I can not believe i am going thru this during this time

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