Cash App complaint: Froze all my funds didn’t give me a correct refund and kept my pandemic unemployment direct deposit with no explanation.

Name: Froze all my funds didn’t give me a correct refund and kept my pandemic unemployment direct deposit with no explanation.
Item: Cash App
Rating: 1
Author: Everett.robin3

Open 12 Jul 2020 253 views Payment Providers

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Filed 12 Jul 2020 by Everett.robin3

Priceline refunded me $170 by cash app only gave me nine. That same day they kept my pandemic unemployment insurance payment from the state of New Jersey and it’s still pending three days later I contacted support six days ago and no one is getting back to me I really would like an attorney

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Case details

Status: Open
Company: Cash App
Filed: 12 Jul 2020
Rating: 1/5
Desired resolution: Give me the remaining $161 they owe me give me my $130 pandemic unemployment insurance they’re holding in pending status for 72 hours now for some reason I cannot even go into support on my cash app it keeps saying there’s no Internet connection I can’t even contact them now about all the money they have of mine and I’m getting another $600 direct deposit tonight I’m stuck in Philadelphia with no gas I can’t wait for the story to go public
Problem: Funds frozen and refund only partly credited
About: mobile payment account
At stake: $161
Dealing with it for: 6 days

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2020 Complaint filed and published
12 Jul 2020 Message from Bizzy: we notified Cash App about this complaint.

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