Cash App complaint: Fraudulent activity

Name: Fraudulent activity
Item: Cash App
Rating: 1
Author: Loreal

Open 15 May 2020 280 views Payment Providers

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Filed 15 May 2020 by Loreal

My cash app was hacked in the middle of the night. 4K was stolen from my bank account. I have tried to use the app to contact support, I have emailed and I keep hitting a wall. I can not talk to a live person and the email I have does not work because they aren’t monitoring the email. I am a single mother with 4 kids in the time of a pandemic.

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Case details

Status: Open
Company: Cash App
Filed: 15 May 2020
Rating: 1/5
Desired resolution: I need my money refunded back to my bank account.
Problem: Account hacked, money taken from linked bank
About: linked bank account
At stake: $4,000

Progress

Filed
Company notified
Company replied
Resolved

15 May 2020 Complaint filed and published
15 May 2020 Message from Bizzy: we notified Cash App about this complaint.

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