Cash App complaint: Fraudulent

Name: Fraudulent
Item: Cash App
Author: Derek

Open 24 Jan 2021 279 views Payment Providers

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Filed 24 Jan 2021 by Derek

I preorder a ps5 and xbox series x from a merchant on Twitter and I fail to receive it on release day. I contacted cashapp about it and they told me i could do a request to the merchant asking for a refund thru cashapp but they couldn’t do anything else for me. Just be more careful in the future with who I send money to.

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Case details

Status: Open
Company: Cash App
Filed: 24 Jan 2021
Desired resolution: They should do a charge back from the Individual account to my account. I have proof where they scam me if cashapp needed to see it but they never ask for any proof of the transaction.
Problem: No help recovering payment for undelivered preorder
About: peer-to-peer payment

Progress

Filed
Company notified
Company replied
Resolved

24 Jan 2021 Complaint filed and published
24 Jan 2021 Message from Bizzy: we notified Cash App about this complaint.

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