Complaint: Fraud

on 13 October 2020 about Cash App in category Payment Providers

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My complaint:

Hello I put one travel ticket on layway and they token from my cash app every month and every thing it was ok I complete all the payments but
Bc the pandemia I cant travel and I have to cancel they refund the money but one day I change the card and the airline say they deposit the money back on September and I never get anything where is the my money?

0 0 vote
Justified complaint?

Suggested solution:

Call the airline and if they can send me at my address on check form.ty

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