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Cash App complaint: Disputed moneies were not returned to recepients

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Filed 17 Sep 2020 by Tamika

I reported to my bank that I had Cash App charges that I was not aware of. My bank ( Chase) started the investigation. Cash App began to remove money from receipients. Once I investigated and discovered that it was me at fault, I contacted my bank and they sent Cash App all the money back that was removed from receipients accounts. The receipients have not received their money back. I have emailed Cash App 8 times and they will not respond. They have received the money from my bank and have not distributed back toe receipeints. I am assuming they have decided to keep the money. Cash App closed my account. I still log in daily and send an email once every 2 weeks and yet no response.

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