Cash App complaint: Dispute failure

Name: Dispute failure
Item: Cash App
Rating: 1
Author: James

Open 21 Feb 2023 137 views Payment Providers

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Filed 21 Feb 2023 by James

I had my phone stolen and three transactions were made by the thief I told them plainly what happened they denied my claim almost instantly and when asked to show grounds for denial they produced only a log of when and who sent and who received the money

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Case details

Status: Open
Company: Cash App
Filed: 21 Feb 2023
Rating: 1/5
Desired resolution: They should refund my money and go after the theif
Problem: Claim for transfers from stolen phone denied
About: payment app transfers

Progress

Filed
Company notified
Company replied
Resolved

21 Feb 2023 Complaint filed and published
21 Feb 2023 Message from Bizzy: we notified Cash App about this complaint.

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