Filed 30 Apr 2022 by George
I was trying to cash out my cash app account and could not.
I contacted cash app through the app the message I received from the app was that a support advocate would contact me. Within 30 minutes I received a call telling me it was cash app and that the line was being recorded etc. the person then tells me that he can help with my cash out issue he also knew the amount. I Was asked to ok a transfer and the money was gone.
I went back to the app and was told by support that o had been scammed I told them how was that possible if the only people o had contacted was them and them person that called me had the information if my issue that I had left on their secure support page. I was sent a bunch of copy and paste information. But no resolution. I called to file a complaint mentioned how their support page’s security was breached and nothing. Worst experience ever.
They claimed I was a victim of phishing but that was not the case this person had the information that I posted on the cash app support page. Making them culpable for the security breach.
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