Filed 25 Oct 2020 by Terence
On 10232020 I received 724 dollars on my cash app card for my Bill’s from a friend.I never had activate my card so the next morning I was going to pay my sister 50 dollars for what I owed her when I tried to send the money it kept telling me to link a bank account which I didn’t have so I then told my sister to just request the money and we would do it like that I then realized that I had not activated my card so I go through the steps to get my card activated and it wouldn’t let me so I contacted support threw email and explained my situation they emailed me back and once I clicked on it something popped up saying that I had successfully removed my email from my account so I then try and log back in and it started making me try and create another account which I did so that I could maybe recover my old account once I tried this and it didn’t work I again emailed cashapp and I was told by them that my account had been deactivated and there was nothing they could do about that so I continued to email and would receive fruitless emails from them but never about how I could get my money back so as it stands cashapp has taken my money and refuses to give it back or allow me on the account.
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