Skip to content
File a complaint

Cash App complaints

Cash App complaint: Deactivated my card with my money on it

Open 124 views Payment Providers

Filed 25 Oct 2020 by Terence

On 10232020 I received 724 dollars on my cash app card for my Bill’s from a friend.I never had activate my card so the next morning I was going to pay my sister 50 dollars for what I owed her when I tried to send the money it kept telling me to link a bank account which I didn’t have so I then told my sister to just request the money and we would do it like that I then realized that I had not activated my card so I go through the steps to get my card activated and it wouldn’t let me so I contacted support threw email and explained my situation they emailed me back and once I clicked on it something popped up saying that I had successfully removed my email from my account so I then try and log back in and it started making me try and create another account which I did so that I could maybe recover my old account once I tried this and it didn’t work I again emailed cashapp and I was told by them that my account had been deactivated and there was nothing they could do about that so I continued to email and would receive fruitless emails from them but never about how I could get my money back so as it stands cashapp has taken my money and refuses to give it back or allow me on the account.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Cash App? Start the discussion above.

Wronged by Cash App too?
Make it sting!