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Cash App complaint: Closed account, but no refund of funds

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Filed 28 Aug 2020 by Brian

I recently used my cashapp to purchase bitcoin to fund an outside account. Shortly after buying and withdrawing the bitcoin, my account went to closed. The bitcoin never arrived and i have sent 4 messages to support with no response. This is the worst customer service that I have ever seen when dealing with people’s money!! They say I violated their policy, but give no explanation of what policy I violated.

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