Cash App complaint: cheat me many times

I used Cash App to pay my OpenAI fee. I installed the app, signed up, and added my bank account. However, it didn’t allow me to add funds from my bank account. I then asked my friend to send me $50. When I clicked on ‘Accept Funds’, Cash App declined the transaction for my protection. This was frustrating and a waste of time for both me and my friend. Because it was a busy time, I asked my friend to send money twice (both failed), which really affected her bank health and wasted her time. She was even mad at me. I also lost the deal which was about OpenAI’s API. Overall, Cash App cheated us many times, wasted both our time, affected our mood, and I lost the deal (and money).

How can Cash App control my app to do the opposite thing? Then it asked me to connect my bank account to verify, which I did before. I tried again but still couldn’t verify myself. It then asked me to share contact information, which is private, but I shared it for verification purposes. However, verification failed again. This was very frustrating.