Filed 22 Sep 2020 by Verlin
On September 19, I added $100 to my account and it showed as the balance in my account. I checked my balance on the morning of September 20 and it was still there. Checking later in that day I the balance had been reduced to $0 and also that the information for my checking account and debit card had been erased. I find no record of the reduction on CashApp when I check activity. So where did the money go? I have sent a message to them but have received no reply. Since one cannot speak to someone directly at CashApp, it is poor customer service.
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