Filed 5 Sep 2020 by April
I’ve reached out to cash app over 4 times and still no response. My account is in the negative and money of mines have been taken because of this. Every so often certain payments runs twice for certain reasons out of my control. I’m guessing the bank they use causes this. Normally when it happens my money is back to me and a day or two however this time not the case. I only put money in my account as needed so when it ran the transaction a second time it put me and negative. It took the lil money I had on the card and has also taken money that was sent to me totaling over $70. I’ve been with cash app since 2017 and over the last year their service and customer support has worsened.
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