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Cash App complaint: Cash App is holding my funds

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Filed 16 Jan 2021 by Chevonne

I had an account set up with cash app. I had $1992 scheduled to go into my chime savings account. The day it was suppose to deposit, (after cash app said it was deposited) I closed the cash app account. The money never deposited into my account. I contacted cash app using the same email that was connected to that cash app. They are basically telling me they are not going to release my funds to me. I mailed a certified letter including my identification, ssn card, bank statement and email correspondence. I contacted cash app after verifying the certified letter was received. Cash app support is saying they cannot discuss this matter with me.

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