Cash App complaint: Can’t get my money and no phone or chat support

Name: Can't get my money and no phone or chat support
Item: Cash App
Author: Kathleen

Open 13 Feb 2021 372 views Payment Providers

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Filed 13 Feb 2021 by Kathleen

I had cashed out of a stock for a $1000. I received a text and an email that said my bank had declined the deposit. I called my bank and they said that they would never decline a deposit. Cash App had been sending me money when I would cash out and had sent $400 earlier in the morning, so I know they have my correct banking info.

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Case details

Status: Open
Company: Cash App
Filed: 13 Feb 2021
Desired resolution: I want all my money that is in Cash App back in my checking account.
Problem: Cash out deposit declined, funds not returned
About: stock cash out
At stake: $1,000

Progress

Filed
Company notified
Company replied
Resolved

13 Feb 2021 Complaint filed and published
13 Feb 2021 Message from Bizzy: we notified Cash App about this complaint.

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