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Cash App complaint: Cannot Receive Funds

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Filed 2 Feb 2021 by Edith

I stopped using CashApp years ago due to other issues. However, recently, I received money via CashApp through a text from someone that I know. When I tapped on the link and attempted to login to my old account, I had forgotten the card number for login as I received a new bank card since then. After making a new account, I clicked on the link in the text again and it said “money has been deposited” even though I have a $0 balance in my account. To make matters worse, I’ve been emailing with them for 5 days and each time I receive the same copy and pasted response and my problem remains stagnant. I just want the money I was sent.

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