Cash App complaint: Bitcoin Purchased

Name: Bitcoin Purchased
Item: Cash App
Rating: 1
Author: TERRI

Open 10 Nov 2020 177 views Payment Providers

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Filed 10 Nov 2020 by TERRI

On 11-8- 2020, Purchased 50.00 worth of Bitcoin, that cannot use, because need a wallet and account has to be enabled for withdrawals, it’s not functioning, and emails sent says a card has been mailed out, nothing is being done to fix to enable account, with no response from Cash App, tried to call without any answer.

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Case details

Status: Open
Company: Cash App
Filed: 10 Nov 2020
Rating: 1/5
Desired resolution: Either refund or enable account for wallet, and withdrawals.
Problem: Cannot withdraw bitcoin, account not enabled
About: bitcoin purchase
At stake: $50

Progress

Filed
Company notified
Company replied
Resolved

10 Nov 2020 Complaint filed and published
10 Nov 2020 Message from Bizzy: we notified Cash App about this complaint.

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