Carvana complaint: Delayed delivery for the 3rd time

Name: Delayed delivery for the 3rd time
Item: Carvana
Rating: 1
Author: Michalla

Open 30 Nov 2022 189 views Automotive

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Filed 30 Nov 2022 by Michalla

I purchased a vehicle early November 2022. I have had not one, two but three times where they have rescheduled my delivery date because of “logistical issues”. I have paid over 1500 for a delivery that keeps getting pushed back weeks. Their solution? Find a different car. Absolutely ridiculous.

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Case details

Status: Open
Company: Carvana
Filed: 30 Nov 2022
Rating: 1/5
Desired resolution: Getting my vehicle to me as soon as possible instead of pushing it off weeks. They do not act as a business of their size should.
Problem: Delivery rescheduled three times
About: car delivery
At stake: $1,500

Progress

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Company notified
Company replied
Resolved

30 Nov 2022 Complaint filed and published
30 Nov 2022 Message from Bizzy: we notified Carvana about this complaint.

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