Carvana complaint: Constant Issues
Filed 31 Jul 2022 by Brent
First, the car had several issues which were checked off on the inspection. The areas they had repainted were terrible and there was overspray on the window and one of the wheels. I found a mouse nest under the hood, the rear brake pads were installed incorrectly, and it needed windshield wipers and spark plugs. There were also some cosmetic defects that were not in the listing. It was also listed as having adaptive cruise control, which it does not. All of these issues were found after the return period. They wanted me to make two trips to the repair shop for each problem. Next, they misplaced my inspection form and didn’t find it until I had called several times. By the time they did, it was too late and I had to go back to DMV. Now my temp tag is expiring tomorrow and the new one won’t be here for at least a week.
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