Carvana complaint: Carvana was negligent in disclosing undercarriage full of rust

Name: Carvana was negligent in disclosing undercarriage full of rust
Item: Carvana
Rating: 1
Author: Sandra

Open 29 Aug 2022 137 views Automotive

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Filed 29 Aug 2022 by Sandra

purchased vehicle in november 21- had no reason to put on lift until oil change – tire sensors have to be replaced – constantly losing air – mechanic pointed out the unbelievable amount of rust under car like it was sitting in water before I purchased it.

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Case details

Status: Open
Company: Carvana
Filed: 29 Aug 2022
Rating: 1/5
Desired resolution: Return vehicle for full refund or $10,000.00 in hardship
Problem: Undisclosed heavy rust under car
About: used car
At stake: $10,000

Progress

Filed
Company notified
Company replied
Resolved

29 Aug 2022 Complaint filed and published
29 Aug 2022 Message from Bizzy: we notified Carvana about this complaint.

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