Complaint: Drivers window motor

on 24 September 2021 about CarShield in category Insurance Companies

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My complaint:

Lindsay Cheverlot determined after the diagnosis that I need a motor for the drivers window.
They called got the price and part number from their supplier.
You can’t buy just the motor it comes with the regulator.
Sara the parts manager tried over and over to explain you can’t just buy the motor it comes attached to the regulator.
Since they do not cover the regulator they denied the claim.
I even called around and you can’t just buy the motor.
I called Car Shield customer service explained this to them they still refuse to cover.
I said so I am being punished because you can’t just buy the motor she said we only cover the motor.

0 0 votes
Justified complaint?

Suggested solution:

For them to cover the repair.

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