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Carfax complaint: False damage reported

Open 80 views Automotive

Filed 26 Jan 2024 by William

Carfax is showing a damage incident on my truck. When I asked about it they said they couldn’t tell me who the source was or what the damage was. I spoke with all local police agencies, local shops who have worked on my truck, and my insurance company all said the same thing: no damage. My insurance company provided a letter of experience showing there’s been no claims on the truck. Carfax continued to tell me:
Thank you for providing that.

I am not able to remove the damage record off of the CARFAX Report.

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