Cannondale Complaint Sentiment: Neutral

Our sentiment meter has detected that Cannondale complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cannondale, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 16, 2024

Cannondale complaint process

Do you have a dispute or had a bad customer experience with Cannondale? Submit your Cannondale complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cannondale.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cannondale complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cannondale?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cannondale complaints chart

We have received 1 complaints about Cannondale over the last 12 months. The graph below shows a monthly breakdown.

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Cannondale complaint statistics

Curious about Cannondale's track record in addressing complaints within the Bikes category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 4 ratings

How to contact the customer service of Cannondale?

Below, you will find the contact information for the complaint department of Cannondale. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
(203) 845-8300
Contact form:

You can contact the customer service of Cannondale by calling (203) 845-8300. If you want to reach out to Cannondale through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Cannondale reviews: (4)

Authentic experiences shared by our community for your benefit.

Frame with anodizing defects

Complaint from Hoitinga on 02 May 2022 about Cannondale.

A frame I received from warranty has anodizing defects. As a result the (black) oxide layer washes off. Cannondale does not want to admit that this is abnormal and refuses to correspond. Read more

Comments: 0
Rating:

Wearing of drivetrain

Complaint from DEEPESH SAVARDEKAR on 08 September 2020 about Cannondale.

Just a month and i noticed my cannondale trail six chain got bent, front sprocket got wear off.. and cassette have minor bents. Not expected from such a good brand. Read more

Comments: 0
Rating:

Tango 2 2019 mountain bike

Complaint from SFbiker on 26 June 2020 about Cannondale.

I went to China Camp State Park with 2 friends to mountain bike using my Cannondale Tango 2 for the very first time. About 34 of the way, while sliding on loose rocks I realized the front wheel was wobbly... Read more

Comments: 0
Rating:

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