Complaint: Withdrawal

on 21 October 2020 about Buzz Bingo in category Gambling

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My complaint:

I withdrew winnings of £1100 and I have had to contact them to be told the withdrawal got stuck on the way to the bank and that it would be send over to the payment team,

I find that really unacceptable and unprofessional,

0 0 vote
Justified complaint?

Suggested solution:

They should get the money to me ASAP, the bank told me there was no issue at their end so I don’t understand

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